Quang Nguyen Luu

Product Designer | Product Owner

Sara Lawrence headshot

Adoption and day-to-day usability matter more than polished concepts

hello@quangngluu.work

(+84) 938 173 715

Linkedin

Highlight

Experience

Internal System & Operations Platform

04/2025 - Now

Product Owner

@ KAMEREO CO., LTD

I work on warehouse and inventory systems, owning discovery to rollout and supporting adoption in daily operations.

Paykit Payment Gateway

02/2023 - 02/2025

Product Design

@ VIDIVA

I designed fintech flows and internal tools that help merchants onboard and operations teams run payments smoothly.

SHIPPED

LIVE

Paykit App / Web

Real-time dashboard for merchants to track transactions, settlements, and performance in one place.

SHIPPED

LIVE

Paykit.vn

Conversion-driven site that explains Paykit’s value and turns visitors into sign-ups.

SHIPPED

LIVE

Operation Center

Internal ops console to monitor payment flows, manage merchant lifecycles, and resolve exceptions fast.

CASE STUDY

INCOMING

From Weeks to Minutes

 

Redefining payment gateway onboarding in Vietnam with a fully digital, app-led verification system.

Ting E-wallet

10/2022 – 02/2023

Business Analyst

@ VIDIVA

I helped turn pre-defined ideas into MVPs by clarifying flows, edge cases, and shipping designs with the team.

CASE STUDY

INCOMING

How Ting Made Saving Effortless

A product story of psychology and design.

CASE STUDY

INCOMING

Making Money Social

How a simple "reaction" transformed cold transactions into warm interactions.

Design Principle

USER -CENTRICITY

Pain first. Features later

Great design starts where users struggle. Friction, workarounds, and “small complaints” become the real spec. Once the pain is clear, design objectives write themselves.

USABLE BEFORE PERFECT

Make it happen first, perfect later

A clean v1 beats a perfect concept. The fastest way to learn is to ship the simplest path that works, then iterate with real cases instead of hypothetical debates.

ARCHITECT BEHAVIOR

Design the behavior, not the interface

The best products make the right action feel like the natural one. Clear defaults, deliberate sequencing, and guardrails reduce training, reminders, and manual policing.

Quang Nguyen Luu

Product Designer | Product Owner

Sara Lawrence headshot

Adoption and day-to-day usability matter more than polished concepts

hello@quangngluu.work

(+84) 938 173 715

Linkedin

Highlight

Experience

Internal System

& Operations Platform

04/2025 - Now

Product Owner

@ KAMEREO CO., LTD

I work on warehouse and inventory systems, owning discovery to rollout and supporting adoption in daily operations.

Paykit Payment Gateway

02/2023 - 02/2025

Product Design

@ VIDIVA

I designed fintech flows and internal tools that help merchants onboard and operations teams run payments smoothly.

SHIPPED

LIVE

Paykit App / Web

Real-time dashboard for merchants to track transactions, settlements, and performance in one place.

SHIPPED

LIVE

Paykit.vn

Conversion-driven site that explains Paykit’s value and turns visitors into sign-ups.

SHIPPED

LIVE

Operation Center

Internal ops console to monitor payment flows, manage merchant lifecycles, and resolve exceptions fast.

meta

CASE STUDY

INCOMING

From Weeks to Minutes

Redefining payment gateway onboarding in Vietnam with a fully digital, app-led verification system.

 

Ting E-wallet

10/2022 – 02/2023

Business Analyst

@ VIDIVA

I helped turn pre-defined ideas into MVPs by clarifying flows, edge cases, and shipping designs with the team.

CASE STUDY

INCOMING

How Ting Made Saving Effortless

A product story of psychology and design.

 

meta

CASE STUDY

INCOMING

Making Money Social

How a simple "reaction" transformed cold transactions into warm interactions.

 

Design Principle

USER -CENTRICITY

Pain first.

Features later

Great design starts where users struggle. Friction, workarounds, and “small complaints” become the real spec. Once the pain is clear, design objectives write themselves.

USABLE BEFORE PERFECT

Make it happen first,

perfect later

A clean v1 beats a perfect concept. The fastest way to learn is to ship the simplest path that works, then iterate with real cases instead of hypothetical debates.

ARCHITECT BEHAVIOR

Design the behavior,

not the interface

The best products make the right action feel like the natural one. Clear defaults, deliberate sequencing, and guardrails reduce training, reminders, and manual policing.

Quang Nguyen Luu

Product Designer | Product Owner

Sara Lawrence headshot

Adoption and day-to-day usability matter more than polished concepts

hello@quangngluu.work

(+84) 938 173 715

Linkedin

Highlight

Experience

Internal System

& Operations Platform

04/2025 - Now

Product Owner

@ KAMEREO CO., LTD

I work on warehouse and inventory systems, owning discovery to rollout and supporting adoption in daily operations.

Paykit Payment Gateway

02/2023 - 02/2025

Product Design

@ VIDIVA

I designed fintech flows and internal tools that help merchants onboard and operations teams run payments smoothly.

SHIPPED

LIVE

Paykit App / Web

Real-time dashboard for merchants to track transactions, settlements, and performance in one place.

SHIPPED

LIVE

Paykit.vn

Conversion-driven site that explains Paykit’s value and turns visitors into sign-ups.

SHIPPED

LIVE

Operation Center

Internal ops console to monitor payment flows, manage merchant lifecycles, and resolve exceptions fast.

meta

CASE STUDY

INCOMING

From Weeks to Minutes

Redefining payment gateway onboarding in Vietnam with a fully digital, app-led verification system.

 

Ting E-wallet

10/2022 – 02/2023

Business Analyst

@ VIDIVA

I helped turn pre-defined ideas into MVPs by clarifying flows, edge cases, and shipping designs with the team.

meta

CASE STUDY

INCOMING

How Ting Made Saving Effortless

A product story of psychology and design.

 

meta

CASE STUDY

INCOMING

Making Money Social

How a simple "reaction" transformed cold transactions into warm interactions.

 

Design Principle

USER -CENTRICITY

Pain first.

Features later

Great design starts where users struggle. Friction, workarounds, and “small complaints” become the real spec. Once the pain is clear, design objectives write themselves.

USABLE BEFORE PERFECT

Make it happen first,

perfect later

A clean v1 beats a perfect concept. The fastest way to learn is to ship the simplest path that works, then iterate with real cases instead of hypothetical debates.

 

ARCHITECT BEHAVIOR

Design the behavior,

not the interface

The best products make the right action feel like the natural one. Clear defaults, deliberate sequencing, and guardrails reduce training, reminders, and manual policing.